Community Banking Officer
2.
9 Danville, VA Danville, VA Full-time Full-time Estimated:
$39.
8K - $50.
4K a year Estimated:
$39.
8K - $50.
4K a year 1 day ago 1 day ago 1 day ago POSITION TITLE:
Community Banking Officer FLSA STATUS:
Exempt
Summary:
The Community Banking Officer is a member of the Retail Banking team with a strong understanding of retail and small business products and services.
The Community Banking Officer's primary focus is acquiring, expanding, and retaining high value consumer and business deposit and loan relationships.
This position is also a local resource for assisting customers with real estate and business lending requests.
The Community Banking Officer makes individual and joint customer calls, actively engages in networking to grow pipeline and new business, and engages in community activities to promote Carter Bank.
Collaborating with internal partners, retail teammates, credit administration, and operational support teams, Community Banking Officers ensure consumer and business customers are offered total financial solutions.
ESSENTIAL JOB FUNCTIONS:
Responsible for prospecting and originating consumer and/or small business loans, as well as deposit relationships with existing and new customers Must have general understanding of/regarding the basics of consumer and small business Retail underwriting requirements Work with Retail Credit staff to review complicated transactions, structure loans, and loan exceptions Represent Carter Bank in a professional manner in the branch, the community, and civic and industry professional events; including occasional after-hours events Possess a strong knowledge of Retail Banking and Small Business products, services, and fees to confidently promote, deliver, and answer account related customer questions Demonstrate the behaviors and skills to effectively identify the right products/services to deliver to the customer or make referrals to internal departments or business delivery partners Responsible for meeting defined expectations, pipeline management, and achieving performance goals in all areas of responsibility Ensure all disclosures, audit standards, bank policies, and procedures are followed to safeguard against fraud, deceptive practices and improprieties Research and assist customer inquiries and provides account information and services with a focus on exceeding customer expectations, exploring additional sales opportunities, and enhancing customer retention Participate in Branch performance cadence activities (i.
e.
; Huddles, meetings, etc.
) Look for and identify processes that enhance performance and workflow efficiencies Promote a service culture; modeling, motivating and mentoring peers and Branch team May assist in onboarding new Community Bankers by providing information, resources, and training reinforcement JOB REQUIREMENTS:
High school diploma or equivalent required or equivalent work experience; Bachelor's degree preferred Prior consumer and/or small business lending experience in a bank required Customer portfolio management and/or customer account management a plus Must obtain and maintain National Mortgage Loan (NMLS) certification within 6 months of being hired KNOWLEDGE/SKILLS REQUIRED:
Excellent customer service skills Strong relationship building skills Ability to motivate, influence and collaborate with others Strong verbal and written communication skills Understanding of traditional banking products and services Confidence, attention to detail, and a sales aptitude Proficient computer skills Proactive with the ability to adapt to changing priorities General understanding of regulations effecting Retail Banking, including but not limited to:
BSA, CIP, SAFE ACT, Fair Lending, HMDA and TRID, MLA, SCRA Working knowledge of system functionality and workflows for the systems utilized in Retail Banking PHYSICAL AND MENTAL
Qualifications:
Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 10 pounds May be asked to work supplemental hours periodically Some travel required during and after business hours Education Required High School or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) High School or better.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Danville, VA Danville, VA Full-time Full-time Estimated:
$39.
8K - $50.
4K a year Estimated:
$39.
8K - $50.
4K a year 1 day ago 1 day ago 1 day ago POSITION TITLE:
Community Banking Officer FLSA STATUS:
Exempt
Summary:
The Community Banking Officer is a member of the Retail Banking team with a strong understanding of retail and small business products and services.
The Community Banking Officer's primary focus is acquiring, expanding, and retaining high value consumer and business deposit and loan relationships.
This position is also a local resource for assisting customers with real estate and business lending requests.
The Community Banking Officer makes individual and joint customer calls, actively engages in networking to grow pipeline and new business, and engages in community activities to promote Carter Bank.
Collaborating with internal partners, retail teammates, credit administration, and operational support teams, Community Banking Officers ensure consumer and business customers are offered total financial solutions.
ESSENTIAL JOB FUNCTIONS:
Responsible for prospecting and originating consumer and/or small business loans, as well as deposit relationships with existing and new customers Must have general understanding of/regarding the basics of consumer and small business Retail underwriting requirements Work with Retail Credit staff to review complicated transactions, structure loans, and loan exceptions Represent Carter Bank in a professional manner in the branch, the community, and civic and industry professional events; including occasional after-hours events Possess a strong knowledge of Retail Banking and Small Business products, services, and fees to confidently promote, deliver, and answer account related customer questions Demonstrate the behaviors and skills to effectively identify the right products/services to deliver to the customer or make referrals to internal departments or business delivery partners Responsible for meeting defined expectations, pipeline management, and achieving performance goals in all areas of responsibility Ensure all disclosures, audit standards, bank policies, and procedures are followed to safeguard against fraud, deceptive practices and improprieties Research and assist customer inquiries and provides account information and services with a focus on exceeding customer expectations, exploring additional sales opportunities, and enhancing customer retention Participate in Branch performance cadence activities (i.
e.
; Huddles, meetings, etc.
) Look for and identify processes that enhance performance and workflow efficiencies Promote a service culture; modeling, motivating and mentoring peers and Branch team May assist in onboarding new Community Bankers by providing information, resources, and training reinforcement JOB REQUIREMENTS:
High school diploma or equivalent required or equivalent work experience; Bachelor's degree preferred Prior consumer and/or small business lending experience in a bank required Customer portfolio management and/or customer account management a plus Must obtain and maintain National Mortgage Loan (NMLS) certification within 6 months of being hired KNOWLEDGE/SKILLS REQUIRED:
Excellent customer service skills Strong relationship building skills Ability to motivate, influence and collaborate with others Strong verbal and written communication skills Understanding of traditional banking products and services Confidence, attention to detail, and a sales aptitude Proficient computer skills Proactive with the ability to adapt to changing priorities General understanding of regulations effecting Retail Banking, including but not limited to:
BSA, CIP, SAFE ACT, Fair Lending, HMDA and TRID, MLA, SCRA Working knowledge of system functionality and workflows for the systems utilized in Retail Banking PHYSICAL AND MENTAL
Qualifications:
Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 10 pounds May be asked to work supplemental hours periodically Some travel required during and after business hours Education Required High School or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) High School or better.
Estimated Salary: $20 to $28 per hour based on qualifications.
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