Automotive Service Advisor
JL Multicare JL Multicare Danville, VA Danville, VA Full-time Full-time $12 - $15 an hour $12 - $15 an hour Job description Customer Service Advisors are responsible for creating a positive guest experience.
They offer service recommendations, ensuring completion of quality workmanship communicate to the guest any special circumstances that impact overall satisfaction.
Other CSA duties include:
Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the entire process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of manufacturer recommendations Taking part in product training classes Cleaning and organization of customer areas
Qualifications:
You don't need to have professional experience in the automotive services industry to work at with Jiffy Lube.
We have a training program that has been recognized in the Training HoF.
Simply put, we're looking for people who can provide exceptional customer service.
The CSA must also:
Be able to analyze, comprehend and recommend financial objectives that increase sales and service results Energized by face-to-face interaction with guests, to include resolving any issues Be a subject matter expert in such areas as vehicle safety rules, operations manuals and maintenance instructions You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other Teammates.
Ensure that the service center is clean and presentable If you have previous experience in retail, restaurants or the hospitality industry, you might be perfect fit for the CSA position! Physical
Qualifications:
To effectively perform the duties of a CSA, you must be able to stand on your feet on hard surfaces, like concrete or metal.
Expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises and exhaust fumes.
Other physical qualifications for a CSA include:
Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic office equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands Have a valid driver's license and be able to drive vehicles Job Type:
Full-time Pay:
$12.
00 - $15.
00 per hour
Benefits:
Employee discount Health insurance Day range:
Weekends as needed Shift:
10 hour shift 8 hour shift
Experience:
Customer Service:
1 year (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
They offer service recommendations, ensuring completion of quality workmanship communicate to the guest any special circumstances that impact overall satisfaction.
Other CSA duties include:
Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the entire process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of manufacturer recommendations Taking part in product training classes Cleaning and organization of customer areas
Qualifications:
You don't need to have professional experience in the automotive services industry to work at with Jiffy Lube.
We have a training program that has been recognized in the Training HoF.
Simply put, we're looking for people who can provide exceptional customer service.
The CSA must also:
Be able to analyze, comprehend and recommend financial objectives that increase sales and service results Energized by face-to-face interaction with guests, to include resolving any issues Be a subject matter expert in such areas as vehicle safety rules, operations manuals and maintenance instructions You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other Teammates.
Ensure that the service center is clean and presentable If you have previous experience in retail, restaurants or the hospitality industry, you might be perfect fit for the CSA position! Physical
Qualifications:
To effectively perform the duties of a CSA, you must be able to stand on your feet on hard surfaces, like concrete or metal.
Expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises and exhaust fumes.
Other physical qualifications for a CSA include:
Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic office equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands Have a valid driver's license and be able to drive vehicles Job Type:
Full-time Pay:
$12.
00 - $15.
00 per hour
Benefits:
Employee discount Health insurance Day range:
Weekends as needed Shift:
10 hour shift 8 hour shift
Experience:
Customer Service:
1 year (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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